Terms & Conditions Disclosure

Thank you for choosing George Montanez & Associates DBA GeorgeTheDriver.com. Please take a moment to review the following details regarding your reservation/booking of ground transportation services.  add to the terms and conditions page. Upon receiving your confirmation/receipt of payment. 1. Reservation review and confirmation: Please take a moment to review your itinerary for accuracy and advise of of any changes or corrections. We are happy to make any adjustments to the pick up date & times at no charge up to 48 hours before scheduled service*. Any updates to passenger count, destination, vehicle type or unscheduled stops in excess of 15 minutes may result in additional charges. We will contact you via voice/text/email 24 hours before your scheduled pick up to confirm your ride and driver details. 2.  Flight tracking and airport arrivals/departures:  Arriving flight protocol; We will track your flight via flightaware.com and contact the lead passenger on arrival.  Please remember to turn on your cell phone or deactivate airplane mode when permissible.  Your driver will guide you from the gates to the main terminal and your designated baggage carousel.  Upon retrieval of luggage, your driver will meet you at the doors outside of your carousel.  Departing flight transfers; FAA guidelines strongly encourage arriving at the airport 2 hours prior to ( domestic) 3 hours (international) your scheduled flight.  We cannot be responsible for missed flights due to weather, traffic or other unforeseeable delays enroute.  Please make sure you have ample time when selecting your pick up time while booking.    2a.  Weather/baggage delays:  If your flight is delayed due to inclement severe weather,  We will happily adjust and reschedule your ride at no additional charge.  If your flight is cancelled or you are rebooked onto a new flight, please call or text/email with your new arriving flight details.  No shows will be considered a cancelled reservation and subject to a rebooking fee. 2b. Luggage delay/forwarding:  2c. Private jet/FBO: 2d. Wait Time: 2e. Special Needs/Accesibility: 2f. Lost/Found Items: 3. Transferrable Contract: Your booking entitles your to ground transportation services as detailed on your confirmation/receipt. We may on occasion adjust, upgrade or substitute vehicle type, driver, route or use an affiliate service to complete your trip. We may at our discretion utilize/dispatch rideshare companies to cover your ride in the event of unforeseeable circumstances to achieve your itinerary/schedule.  4. Cancellations & Refunds: All paid reservations/bookings are fully refundable up to 48 hours before scheduled service. Cancellations must be received by us via email to: [email protected] We will confirm receipt of your cancellation within 24 hours. Any refund due will be issued to the same method of payment received for your booking, Please note, cancellations received within 48 hours or no show at the airport/pick up location are eligible for future booking credit less a 20% rebooking fee. We may on occasion revise this policy at our discretion.  Refunds to form of payment may take 5 to 10 business days to process. 5. Cleaning/Damage Fees:

Additional terms and conditions will be listed here.